General Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE WEBSHOP Section 1 - Definitions and scope Article 1 - Definitions In these terms and conditions, the following definitions apply: Trader: the natural or legal person who offers goods and/or services to Consumers from a distance ('seller'); Consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur; Customer: the natural or legal person who enters into a remote agreement with the entrepreneur Distance contract: a contract concluded between a company and a Consumer, within the framework of an organised system for distance system for distance selling or service provision, without simultaneous physical presence of the company and the Consumer, whereby only one or more techniques are used. one or more means of distance communication (telephone, Internet, catalogue...) up to and including the moment at which the contract is concluded moment when the agreement is concluded; Technique for distance communication: means that can be used for the conclusion of an agreement, without the Consumer and the entrepreneur being in the same room at the same time entrepreneur have come together in the same room at the same time; Grace period: The period within which the Consumer may exercise the right of withdrawal; Right of withdrawal: the possibility for the Consumer to waive the distance contract within the cooling-off period; Day: calendar day; Duration transaction: a distance contract relating to a series of goods and/or services, of which the delivery and/or purchase obligation is spread over time; Day: calendar day; Duration transaction: calendar day; Duration transaction: distance contract purchase obligation is spread over time; Durable data carrier: every means, including e-mail, that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that can be easily understood by him. Sustainable data carrier: every means, including e-mail, that enables the consumer or entrepreneur to store information that is addressed to him personally, in a way that allows for future consultation and unaltered reproduction of the stored information; Model withdrawal form" means the model withdrawal form as set out in Annex I to these Terms and Conditions. Article 2 - Identification of the Seller This website is the property of Delcourt Constructies BVBA, with registered offices at Lerenveld 24, 2547 LINT, Belgium (Tel: 0477 42 79 70 - info@delcourtconstructies.be) and known by its company number 0473 513 121 (VAT number: BE0473.513.121). Availability : by appointment only. appointment. Delcourt Constructies BV is the seller of the articles in this webshop. Delcourt Constructies BV trades under the trade name "Lumunique" to which the website will refer. IBAN BE 68 3200 5128 0334 BIC BBRUBEBB Article 3 - Applicability and status of Consumer 3.1. These general terms and conditions are applicable to any offer made by Delcourt Constructies BVBA (www.lumunique.be) and to any distance contract concluded between the agreement at a distance between the entrepreneur and the consumer. 3.2. Before the remote agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the remote agreement is concluded, it will be indicated that the general conditions at the entrepreneur's premises and that they will be sent to the consumer free of charge as soon as possible at the consumer's request. 3.3. If the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the distance contract is If the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that that the consumer can easily store them on a durable data carrier. If this is not reasonably possible If this is not reasonably possible, the consumer will be informed where the general terms and conditions can be viewed electronically before the distance contract is concluded. and that, at the request of the consumer, they will be sent electronically or otherwise free of charge. sent free of charge at the consumer's request. 3.4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis and the consumer may choose to have the general terms and conditions applied to him. 3.4 In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply by analogy and the consumer may always invoke the applicable provision that is most favourable to him/her in the event of applicable provision which is the most favourable to him. Article 4 - Agreement and acceptance of general terms and conditions 4.1. An order can be placed via e-mail or via the website by following the steps indicated on the website. Each order implies acceptance of these general terms and conditions of sale or, if you are buying as a company or for commercial or professional purposes, of the general B2B terms and conditions. The general terms and conditions of sale can be saved in PDF format. 4.2. The agreement between the seller and the Consumer comes into effect when the Consumer has accepted the general terms and conditions of 4.2. The agreement between the seller and the Consumer comes into effect when the Consumer has accepted the seller's general terms and conditions of sale and has complied with them, without prejudice to Article 26. The absence of an ordinary signature shall not detract from enterprises or for commercial or professional purposes, follows from the placing of the order. Section 2: Distance selling and right of withdrawal Article 5 - Offer on the webshop 5.1. The content of the website and all other offers have been compiled with the greatest care. However, the seller cannot give any guarantees The seller cannot, however, provide any guarantees regarding the information provided by third parties. Without prejudice to the foregoing, all characteristics stated on the website are indicative, so that the seller cannot be held liable for any inaccuracies or incompleteness. 5.2. Any offer on the website of the seller is merely an invitation to the Customer to make a purchase and cannot therefore be regarded as a binding offer based on the customer's wishes. be considered as a binding offer from the seller to the Customer. All offers on the website are valid as long as the stock is available. The seller cannot be held liable for the unavailability of a product. If the Consumer purchases a product of which it later appears that it is no longer in stock, the seller has the right to cancel the order; in this case, the Consumer is not entitled to any compensation. the Consumer is not entitled to any compensation. Offers that are addressed to the Consumer by name are valid for 14 days. days. 5.3. The seller is entitled to refuse any request for an order if the Consumer still has outstanding debts with the seller that have already fallen due. 5.3. The seller is entitled to refuse any order request if the Consumer still has outstanding debts with the seller that have already fallen due. Article 6 - Confirmation of the order 6.1. An agreement is concluded at the moment that an order confirmation is handed over to the Customer or, in the event that the offer is made via the website, has been sent by email to the email address supplied by the Customer. A personalised offer is valid for 14 days unless otherwise stated. 14 days unless otherwise stated in the offer. As long as the order has not been confirmed by the seller, the Consumer can dissolve the contract. 6.2. The seller can decide at all times not to send a confirmation or to refuse the order in an explicit statement. If the order cannot be executed or only partially executed, the seller shall inform the Customer about this and possibly propose a substitute product. If the seller refuses the order or the Customer does not agree with the proposed alternatives, there will be no agreement. The Customer is not entitled to any form of compensation. 6.3. If an order is placed by the Client because customised goods have to be produced by the Seller, the order will only be considered confirmed after a signed drawing from the Customer is handed over to the Seller. The Customer is and remains responsible for all designs supplied by the Customer and on which the Seller has based production. Erroneous entries and/or processing on designs and/or drawings by the Client can never give rise to any compensation. In that case, the invoice will still be due and compensation cannot be claimed. Custom-made products for the Customer cannot be returned. Article 7.1 - Right of withdrawal Notwithstanding the exceptions in Article 7.2 and the further conditions and manner of exercising the right of withdrawal, the Consumer may purchase of the product: The Consumer has the right to notify the seller that he renounces the purchase, without payment of any penalty and without giving any reason, within fourteen days from the date of the notification. The Consumer has the right to notify the seller that he renounces the purchase without penalty and without giving any reason within fourteen (14) calendar days from the day following the delivery of the good or the conclusion of the service contract. service agreement. The seller has the right to refuse this withdrawal if, at the time of the return, the product shows signs of damage, use or of wear and tear. In any event, in addition to the product, all accompanying documentation, guarantee certificates and packaging material must be be enclosed with the return shipment. When exercising the right of withdrawal, the seller shall, within 30 days of receipt of the withdrawal and return of the product, reimburse the Consumer for the purchase price of the product and for the costs of returning the product. of the product, the purchase price of the returned good or service shall be refunded after deduction of the costs incurred (e.g. transport, insurance, additional services, etc.), insurance, additional services, etc.). Article 7.2 - Exceptions to the right of withdrawal Under the following circumstances, the Consumer shall not have the right of withdrawal: a) Service contracts after the complete performance of the service if the performance was carried out with the express prior consent of the Consumer, and prior consent of the Consumer, and provided that the Consumer has acknowledged that he loses his right of withdrawal as soon as the entrepreneur has completely executed the entrepreneur has fully performed the contract; (b) the supply of goods or services for which the price is dependent on fluctuations in the financial markets outside the trader's control, which may occur within the withdrawal period; or which the trader has no influence and which may occur within the withdrawal period; c) the supply of goods made to the Consumer's specifications (personalised or tailor-made goods) or which are clearly intended for a specific person, or which by their nature cannot be returned or are liable to deteriorate or expire rapidly These include various design and furniture articles, accessories and fittings for the aforementioned articles and related (but not limited to) products and services. articles and related (but not limited to) items, which are custom-made or made to order (colour, size, composition of separate pieces and so on). (colour, size, composition of separate pieces and so on). d) Goods which, after delivery, are by their nature irrevocably mixed with other goods (become immovable due to placing and/or installation); Article 8 - Obligations of the Consumer during the cooling-off period The Consumer is obliged to carefully inspect the goods immediately upon receipt and to check whether the delivered goods comply with the agreement. The Consumer may only handle and inspect the product as he would be allowed to do in a shop. During During the cooling-off period, the Consumer shall handle the packaging and the goods carefully. Article 9 - Exercise of the right of withdrawal: obligations of the Consumer 9.1. If the Consumer makes use of his right of withdrawal, he shall notify this within the cooling-off period of 14 calendar days by means of the form for withdrawal, which is attached to these general terms and conditions of sale, or by means of an unambiguous (written) declaration by e-mail to declaration by e-mail to info@lumunique.be or by registered mail to the seller. The Consumer must fill in this form completely and truthfully. The Consumer must fill in this form completely and truthfully. 9.2 After receipt of the completed model withdrawal form, the (written) statement by email or the registered letter from the Consumer, the Consumer, the seller will send the Consumer a written confirmation of receipt of the withdrawal within 5 calendar days, including instructions for returning the item(s). instructions for returning the product. 9.3 Within 14 calendar days following the day on which he communicated his decision to withdraw in accordance with these general terms and conditions of sale to 9.3 Within 14 calendar days following the day on which he has notified the seller of his decision to withdraw in accordance with these General Terms and Conditions of Sale, the Consumer shall return the product to the seller together with all delivered accessories and in the original condition and original packaging. The costs and risks of returning the product shall be borne by the Consumer. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the Consumer. 9.4 Goods must be returned to the address Delcourt Constructies bv , Lerenveld 24, 2547 Lint, Belgi . 9.5 If the Consumer returns the goods to the seller in a way other than that indicated in Article 9.3. of these General Terms and Conditions of Sale, the Consumer has the right to return the goods to the seller. 9.5 If the Consumer returns the goods to the seller in another way than that stated in Article 9.3 of these general terms and conditions of sale, the additional costs involved shall also be borne by the Consumer. 9.6 If the Consumer makes use of the right of withdrawal, all supplementary agreements shall be dissolved by operation of law. Article 10 - Exercise of the right of withdrawal: obligations of the seller 10.1 If the Consumer makes use of his right of withdrawal, the seller shall pay the full purchase price within 14 days after the day on which he was informed about the withdrawal. 10.1 If the seller exercises his right of withdrawal, he shall pay the full purchase price within 14 days from the day he was informed of the consumer's decision to withdraw from the contract in accordance with these general terms and conditions. withdrawal from the contract in accordance with these general terms and conditions of sale. However, if it appears that the goods have not been received in accordance with the conditions of the right of withdrawal, the purchase price shall not be (fully) refunded. In this case, the product remains the property of the Consumer insofar as he has fulfilled his payment obligation. At the request of the Consumer, the product can be reshipped to the Consumer, subject to payment of the related shipping costs. 10.2 Notwithstanding the provisions of Article 10.1 of these general terms and conditions of sale, the seller has the right to wait with the 10.2 In derogation from the provisions of article 10.1, the seller is entitled to wait with the reimbursement until it has received all the goods or until the Consumer has demonstrated that he has sent back the goods, whichever comes first. whichever comes first. 10.3. If the Consumer makes use of his right of withdrawal, he shall bear no more than the costs of returning the goods. OTHER CONDITIONS OF SALE Article 11 - Exclusion of own terms and conditions The execution of an order shall take place in accordance with the present general terms and conditions of sale, to the exclusion of the Customer's own terms and conditions, even if they are subsequently waived. Customer's own terms and conditions, even if these are subsequently communicated. Deviations from these general terms and conditions are only enforceable by the seller if they are confirmed by the seller in writing. seller only if they have been confirmed by the seller in writing. Article 12 - Prices 12.1. All prices are exclusive of VAT, expressed in euros. Additional delivery costs or other administrative costs shall be mentioned separately per item or in the communication with the Customer before the agreement is confirmed. 12.2. The seller is entitled to increase the price if these are the result of statutory regulations and provisions. The Customer is aware The Customer is aware that under certain circumstances the tax authorities can send a supplementary levy when using a reduced VAT rate or special VAT regime. 12.3. The Customer shall owe the price which the Seller has notified him in its confirmation in accordance with Article 5 of these General Terms and Conditions. 5 of these general terms and conditions. Obvious or abundant errors in the price quote, such as evident inaccuracies, can also be corrected by the seller after the conclusion of the conclusion of the sales agreement by the seller. 12.4. Complaints about the price (setting) must be communicated clearly and in writing within seven calendar days. The lodging of a complaint The lodging of a complaint shall not result in the suspension of payment. Article 13 - Payment 13.1 Upon confirmation of the order, payment is requested according to the indicated payment method, either online or by invoice. 13.2 All invoices are payable in euros to the seller's registered office within 30 calendar days of the invoice date, unless otherwise agreed in writing. otherwise agreed in writing. The seller is entitled to postpone its obligation to deliver until it has received full payment of all sums due from sums owed by the Customer. The Seller shall always retain ownership of all products ordered until full payment of all amounts due under the sales agreement, regardless of whether delivery has already taken place. If the invoice has not been paid on the due date, default interest of 10% per annum shall be due ipso jure and without any notice of default, until the day on which the invoice has been paid in full. and this until the day that the entire invoice has been paid. In the event of non-payment (or incomplete payment) of the invoice, as from the due date, interest will also be payable, ipso jure and without any without any notice of default, a penalty of 10% on the entire invoice amount is also due and this with a minimum of € 250, without prejudice to the seller's right to claim compensation for judicial and/or extrajudicial collection costs. 13.3 Without prejudice to other provisions in these general terms and conditions, the settlement of interest and damages is also provided in favour of the Consumer, if the Seller does not fulfil its payment obligation. 13.4 If an invoice issued by the seller remains unpaid on its due date without being disputed, all invoices already issued by the seller shall be null and void. 13.4 If an invoice issued by the seller remains unpaid on its due date without being disputed, all invoices already issued by the seller shall become due, even if the relevant due date has not yet passed. In the event of non-payment of an In the event of non-payment of an invoice, all payment facilities that may have been agreed are revoked, so that the balance of the invoice is immediately and immediately payable.   immediately and at once due and payable. 13.5 In the event of a dispute, the invoice must be protested within 8 calendar days of receipt by registered letter, stating the number of the invoice and the reason for the protest. 13.5 In the event of a dispute, a duly substantiated protest must be lodged by registered letter within 8 calendar days of receipt, stating the number and date of the protested invoice. Otherwise, the invoice shall be considered to have been accepted without reservation. Any reaction by the seller to a late complaint shall always be conditional and without any acknowledgement. Article 14 - Transfer of risk The goods shall be regarded as accepted in our warehouses at 2547 Lint, Lerenveld 24 and shall be dispatched at the buyer's risk. Article 15 - Delivery Delivery and transport are organised by the seller. The goods are transported at the expense, risk and peril of the Consumer. In case of damage or loss of goods during transport, the Consumer should address the carrier, who is solely responsible. The place of delivery is the address that the Consumer has made known to the seller. Article 16 - Delivery period 16.1 Orders will be delivered as soon as possible. Any delivery times stated on the website are indicative only. The order is dependent of the available stocks. In the event that an ordered product turns out not to be in stock, the seller will inform the Customer about this and when the product can be delivered. In the event that an ordered product is nevertheless out of stock, the seller shall inform the Customer thereof and indicate when the product can be delivered. 16.2. The seller reserves the right to change the delivery times when confirming the order to the Client. If the delivery is delayed or if an order can only be partially carried out, the Customer shall be informed of this no later than 60 days after he has placed the order. In this case, the Customer has the right to dissolve the contract without costs if the delay is due to an error on the part of the Customer. Article 17 - Retention of title All goods delivered shall remain the full property of the Seller until full payment of the invoice has been received. The Consumer shall treat the goods with care and not sell, cede, pledge, lend, transfer outside the territory of Belgium, or otherwise dispose of them until the price with any additional costs has been paid in full. otherwise dispose of them until the price with any additional costs has been paid in full. The risks of damage, accidental loss or destruction of the goods The risks of damage, accidental loss or destruction of the goods are borne by the Consumer from the moment the goods leave the warehouse in Lint. Article 18 - Inspection, complaints and guarantee 18.1 Visible defects to the goods must be notified, preferably at the time of signing for receipt and at the latest within 3 calendar days of delivery, by registered letter, to the Consumer. 18.2 Visible defects to the goods must be brought to the attention of the seller, preferably at the time of signing for receipt and no later than 3 calendar days after delivery, by registered letter. Defects which should have been discovered through a normal examination of the goods at the time of delivery must be reported to the seller by registered letter. the goods at the time of delivery are to be qualified as visible. The Customer shall at all times use the goods as a good The Customer must at all times use the goods with due care and correctly observe all instructions for use, product descriptions/directions and maintenance instructions. 18.2 The seller acknowledges the existence of and undertakes to comply with all legal guarantees of conformity for the goods. The seller shall follow the official guarantee guidelines of its suppliers. These can differ per brand and will therefore always be mentioned when purchasing an article. of an article. The seller is responsible for handling the warranty. The shipping costs involved are at the expense of the Customer. The shipping costs involved shall be for the account of the Customer. 18.3 The seller is liable to the Consumer for a lack of conformity that exists at the time of delivery of the goods and that becomes apparent within a period of two years from delivery (Articles 1649bis to 1649octies of the Civil Code). The guarantee is The guarantee is always and in any case limited to the duration and the scope of the guarantee given by the manufacturer/producer/importer if the guarantee period guarantee period exceeds the statutory guarantee. Extended commercial guarantees by the manufacturer/producer/importer shall only bind this manufacturer/producer/importer. manufacturer/producer/importer and can therefore not be invoked against the seller, nor can the Consumer take recourse against the seller on that basis. against the seller on that basis. 18.4 Taking into account the nature of the goods offered by the seller, the Consumer should discover any hidden defects within 5 calendar days after discovering the defect to the seller by registered letter. Any claim based on hidden defects Any claim based on hidden defects must, on penalty of forfeiture, be submitted by the Consumer within 2 months of discovering the defect and at the latest within a year of the delivery of the Product. at the latest within one year after the delivery of the goods. If the lack of conformity becomes apparent within a period of 6 months from delivery of the goods, there shall be a presumption that the defect existed at the time of delivery, unless this presumption is incompatible with the nature of the good or with the nature of the non-conformity. 18.5 However, the warranty will never cover: normal wear and tear; all defects due to abnormal or incorrect use of the goods; all defects attributable to insufficient or poor maintenance by the Consumer; all defects attributable to non-compliance with regulations laws, standards and/or regulations; indirect damage, consequential damage and all costs and possible damage due to the (temporary) inability to use the goods; damage as a result of the use of the goods; damage resulting from an intentional fault or negligence of the Consumer and/or the user of the goods; changes, repairs or maintenance works already carried out in whole or in part without the written consent of the seller; damage as a result of theft, vandalism, fire, flood, accident, strike, production stop, etc. 18.6 The seller cannot be held liable for the various colour shades of wood in products manufactured from wood. The colour shades depend on the wood batches supplied to the seller and are therefore beyond his control. 18.7 In order to invoke the guarantee, the Consumer must be able to present the original proof of purchase. 18.8 The Consumer shall keep the goods untouched and shall take the necessary measures not to aggravate the damage. 18.9 If the goods are resold, the Customer undertakes to make these general terms and conditions, as well as all instructions for use and maintenance maintenance instructions to the purchaser. Article 19 - Liability and force majeure 19.1 Except for legal provisions of public order or mandatory law, intentional fault or gross negligence on the part of the seller or its its subordinates, agents or other intermediaries, and without prejudice to the other provisions of the agreement. 19.2. The Client shall be obliged to indemnify the Seller or compensate the Seller for all third-party claims for compensation, for which the seller's liability is excluded in these general terms and conditions in relation to the client. 19.3 The seller's liability for non-compliance with its contractual obligations cannot be invoked in case of accidental circumstances or force majeure. Force majeure shall be understood to mean all external causes, foreseen or unforeseen, over which the seller cannot exercise any control and which seller cannot influence and as a result of which the seller is unable to comply with its obligations, such as accidents, wars, strikes, shortage or difficulties in the supply of materials, production stoppages, ... 19.4 The seller's liability shall be limited exclusively to any direct damage, which shall in any event be limited to the purchase price (excluding services) of the product with a maximum of EUR 5,000.00. Under no circumstances can the seller be held liable for any indirect damage such as, but not limited to, loss of enjoyment, loss of opportunity, emotional damage, administrative costs, loss of time or any any other form of indirect damage that could not be foreseen at the time of purchase. 19.4 The seller cannot be held liable for damage inherent to the use or abuse of e-mail or the Internet. Article 20 - Intellectual property rights 20.1 All parts of the vendor's site and the technology used for it, including logos, drawings, data product or company names, texts, images, etc. are protected by intellectual rights and belong to the Seller or entitled third parties. Users who have their own website and who, even for purely personal use, would like to set up an automatic link between their own site and the start page of the Seller, must request the Seller's express consent. 20.2 All intellectual property rights and derived rights concerning the products and trade names remain with the seller. Under These intellectual property rights are understood to mean copyrights, trademark rights, drawing and model rights and/or other (intellectual) property rights, including patent rights or other rights. rights, including technical and/or commercial know-how, methods and concepts, whether patentable or not. The Consumer is prohibited from It is forbidden for the Consumer to make use of and/or make changes to the intellectual property rights as described in this article, unless it only concerns It is prohibited to make use of and/or change the intellectual property rights as described in this article, unless it only concerns the private use of the good itself. Article 21 - Data protection 21.1. The seller shall fulfil its obligations as a data controller and/or processor of such data in accordance with the Act of 30 July 2018, the General Data Protection Regulation 2016/679 of 27 April 2016 and other mandatory regulations. 21.2 When placing an order, the Customer shall transmit personal data to the Seller. The personal data provided by the Customer The personal data provided by the Customer will be collected, recorded and processed with the aim of: processing the order, performing the agreement, your request for further information about agreement, your request for further information about our products, sending newsletters, advertising and/or marketing purposes. The personal data are processed in a lawful, proper and transparent manner and this for a specific and explicit purpose, as stipulated in the seller's privacy policy, in particular for the execution of the agreement with the Consumer. The data processing is limited to what is necessary and the retention period of the personal data is limited to as long as necessary for realising the purposes of the processing, as stated above and in the privacy policy. 21.3. The Seller's privacy policy and cookie policy can be consulted online. 21.4. The Consumer has a legal right to inspect and possibly correct his personal data. Subject to proof of identity (only front) the Consumer can easily, by sending an e-mail to info@delcourtconstructies.be, obtain a written statement of his personal data free of charge. of the personal data. If necessary, the Consumer can also ask to correct the data that are incorrect, incomplete or irrelevant. pertinent. For all further information on the privacy statement, the seller refers to the website: https://lumunique.be/privacypolicy/. 21.5. The seller shall treat the data as confidential information and shall not pass them on, rent or sell them to third parties. 21.6. In the case of electronic payments, the seller works together with Shopify Payments, whose extensive privacy statement, containing the manner in which how Shopify Payments processes the data, can be found at https://www.shopify.be/juridisch/privacy. Article 22 - Nullity and waiver 22.1 If a provision of these general terms and conditions, or a part thereof, should be unenforceable or in conflict with a provision of public order or mandatory law, this will not affect the validity and enforceability of other provisions of these general terms and conditions. order or mandatory law, this shall not affect the validity and enforceability of the other provisions of these general terms and conditions, nor that part of the provision concerned that is not enforceable. that part of the provision concerned that is not contrary to public order or mandatory law. 22.2 What is not explicitly stipulated in these terms and conditions of sale shall be governed by the provisions of Belgian law. 22.3. If the seller has allowed deviations from these general terms and conditions of sale, tacitly or otherwise, for a short or long period of time, this shall not affect his right to claim damages. 22.3. If the seller has allowed deviations from these general terms and conditions of sale, tacitly or otherwise, for a short or long time, this shall not affect his right to demand direct and strict compliance with these general terms and conditions of sale. Article 23 - Settlement of disputes In the event of a dispute, only the courts of the judicial district of the registered office of the seller shall be competent. the seller. All offers and agreements shall be governed exclusively by Belgian law, to the exclusion of the rules of IPR and the Vienna Sales Convention. Vienna Sales Convention. SPECIFIC CONDITIONS FOR SALE WITH MEASUREMENT Article 24 - Technical measurement and settlement The Consumer may choose to entrust the technical measurements to the seller, by arrangement with the Consumer. Changes to the original order to the original order shall be taken into account in the 'order confirmation', both in plus and in minus, at the prices in force at the time. As soon as this signed document is back in our possession, production and the delivery period begin. SPECIFIC CONDITIONS FOR SALES WITH INSTALLATION Article 25 - Contract for sale with placement The Consumer may choose to entrust the placing of the products to the Seller. The installation is the subject of a separate contract with the seller, which is concluded once the price for the installation has been determined and accepted by the Consumer, without prejudice to the provisions of Article 4. Article 26 - Working conditions 26.1 Preparatory work and facilities: 26.1.1 The location, the subsoil and the access roads must be suitable for heavy traffic and must meet all requirements for the placement of the of the materials. The location where the goods are to be placed must be accessible to heavy traffic at a maximum distance of 10 metres. The Consumer shall indemnify the Seller against all damages and costs that may arise in connection with the location, underground or access road. 26.1.2 If the deliveries are delayed because the Consumer cannot yet clear the access or the access is obstructed, the extra costs that this causes will be charged to the Consumer. 26.1.2 If deliveries are delayed because the access cannot be released or is obstructed, the extra costs that this causes shall be charged to the Consumer. In the case of sale of products with placement by the seller, the price set for placement on a prepared site applies. Preparatory work must be carried out before the arrival of the seller's fitters. Placement can only take place on a solid surface. solid surface. Placement may not take place from a theoretically indicated step or floor level. 26.1.3. The services of the seller's technicians are provided during normal working hours, without interruption. The Consumer shall ensure The Consumer shall ensure that the site is not obstructed during the intervention of the technicians. If the seller and/or her mechanics deem it necessary, the Consumer shall provide the necessary make the necessary lifting equipment and possibly a scaffolding available. Special working conditions shall be invoiced separately. invoiced separately. 26.2 Electrical connections are never included in the price, except when explicitly mentioned in the quotations. 26.3 Completion of the work: The commissioning of the material is considered as approval and acceptance.